How to Fix DVD Not Working in Windows 10



How to Fix DVD Not Working in Windows 10

In the video we will take a look at how to how to fix a DVD or CD Drive Not Working or Missing in Windows 10. This is a very common computer problem and I will show you how to resolve it.

These issues happen when you:
1) Upgrade the Windows operating system.
2) You install or uninstall CD or DVD recording programs.
3) You uninstall Microsoft Digital Image.

* Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

* The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

* A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

* Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

* Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

I have left a link to Microsoft website where you can get more information on Your CD or DVD drive is not recognized by Windows or other programs.

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All Comments

  • If i go into device management can i see my dvd but it's disable, if i activate it, it's works again but if i restart my laptop it's the same again, disable. I have tried several things to make it work, but it did not succeed, tried Microsoft solution, Asus, Youtube. But no succeed

    Per Christensen June 16, 2020 4:38 pm Reply
  • Problems problems and more more problems !! Great work Windows<3

    Saunasieppo June 16, 2020 4:38 pm Reply
  • I tried all but nothing happened. Troubleshoot cannot find the Hardware and Device. All sucks wasting to follow this guidelines.

    Marc Dane Acinoroc June 16, 2020 4:38 pm Reply
  • I don't even have the hardware option in troubleshooting

    EnigmaOfTheEchidna June 16, 2020 4:38 pm Reply
  • This is driving me nuts! Windows does not detect the drive, unless the drive is open. Then it works, and I can check the properties. The moment I close the drive (with or without a DVD) the device disappears. Tried to update the driver, all is current. Why in the world would MS stop support for disc drives? I mean, this is the first time in years that I have needed one, but still…

    Deviant Affinity June 16, 2020 4:38 pm Reply
  • it does shows up but it doesnt read any disc that i put in pls help

    Bard June 16, 2020 4:38 pm Reply
  • Doesn't exist on my PC, worst

    A June 16, 2020 4:38 pm Reply
  • second option worked for me . device manager /property/ update driver for this device/ search automaticaly driver for this device/ from there , the web offerd me some free app and then i choosed one and it work . (ultra blu ray player )

    Goyagu gustagu June 16, 2020 4:38 pm Reply
  • My problem is that my computer see,s the game disc, installs it, but every time I click open I get a message to insert the disc now. The problem is that the disc is obviously in the external cd drive. I managed to get the game to play previously so it isn't an issue with the game itself.

    Forte IV June 16, 2020 4:38 pm Reply
  • Windows 10 wasn't recognizing the DVD drive. The tip about using Device Manager > Action menu and, "Add Legacy Hardware," which opened the Add Hardware Wizard and used it. That worked on my system.

    Tim Hill June 16, 2020 4:38 pm Reply
  • Tnx for this! I fixed my corrupted dvd code 39!!!! 😊really helps!!!

    mikee RMT RN June 16, 2020 4:38 pm Reply
  • Terrible, fucked up my pc by listening to the uninstall part! Now my pc won't restart and I've gotta get it repaired!

    Tate Cawston June 16, 2020 4:38 pm Reply
  • Its worked ,Thank you 👌

    jeff fader June 16, 2020 4:38 pm Reply
  • none of these worked for me my computer just doesn't recognize the drive at ALL :((

    London Ibrahim June 16, 2020 4:38 pm Reply
  • In my experience troubleshooter is completely useless on everything.

    jack reed June 16, 2020 4:38 pm Reply
  • Enjoyed!

    Michael Mcgee June 16, 2020 4:38 pm Reply
  • My Problem is my HP EliteBook 6930p will read every disk, but will not read a blank cd dvd etc it changes the drive symbol but will act like nothing is there, Please Help

    WolfMan [Gaming Channel] June 16, 2020 4:38 pm Reply
  • Help me when I click add a device it says here "no device found" 🥺

    RAIN Tordecilla June 16, 2020 4:38 pm Reply
  • I put in the DVD but it doesn't recognize it the DVD rotates for some time and then nothing happens

    VisualRex June 16, 2020 4:38 pm Reply
  • Thxs 🙏🏼

    K43L - G June 16, 2020 4:38 pm Reply
  • Hardware and Devices troubleshooter, which seems to have been deprecated from Windows 10. Technically, the Hardware and Devices troubleshooter
    hasn’t been removed entirely from the Windows 10 operating system per
    se. Rather, it has been “buried” or hidden within the Windows 10 v1809
    or later.

    Maxine Waters June 16, 2020 4:38 pm Reply
  • Hardware and Devices troubleshooter, which seems to have been deprecated from Windows 10. Technically, the Hardware and Devices troubleshooter
    hasn’t been removed entirely from the Windows 10 operating system per
    se. Rather, it has been “buried” or hidden within the Windows 10 v1809
    or later.

    Maxine Waters June 16, 2020 4:38 pm Reply
  • there is no hardware and devices

    Maxine Waters June 16, 2020 4:38 pm Reply
  • there is no hardware and devices

    Maxine Waters June 16, 2020 4:38 pm Reply
  • I love you! you saved me from a big problem
    Thank youuuuuuuuuu

    Khadija Jamal June 16, 2020 4:38 pm Reply
  • None of these worked for my computer. Don't know what else to do 🙁

    Kornelija Kuronja June 16, 2020 4:38 pm Reply

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